Thinking of starting an online business but have questions? Selly Africa has you covered! This FAQ addresses everything you need to know about launching your online store with our platform.
Q. Why do I need an ecommerce store if I already have a physical store?
A. Even with a physical store, an online presence opens a world of possibilities! Selly Africa lets you:
- Sell from anywhere, anytime: Reach customers beyond your physical location, 24/7.
- Increase your customer base: Tap into a wider audience who shops online.
- Offer additional products: Showcase a broader selection of products online.
- Run promotions and discounts: Attract new customers with online-exclusive offers.
- Gain valuable data: Track customer behavior and preferences to make informed decisions.
Q. How much does it cost to start an online store with Selly Africa?
A. The best part? Setting up your online store with Selly Africa is absolutely free! There are no hidden fees or monthly charges to get started.
Q. Do I need a license or permit to sell online with Selly Africa?
A. Licensing and permit requirements can vary depending on your location and the products you sell. We recommend checking with your local authorities for any specific regulations that may apply.
Q. Are there online payment methods available?
A. Absolutely! Selly Africa integrates seamlessly with popular mobile money and banking methods, allowing your customers to pay conveniently. We’re also constantly working to expand our payment options to cater to your needs.
Q. Which payment processors work with Selly Africa?
A. Selly Africa work with payment processors specializing in mobile payments and gateways. Here are some possibilities:
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- Paystack
- Flutterwave
- Mpesa (if relevant for your location in Kenya)
- DPO Pay (if relevant for your location in Kenya)
Q. Are there other payment processors popular in Kenya?
A. Yes, several other payment processors are popular in Kenya:
- Pesapal
- JamboPay
- Equity Bank’s EazzyPay
Q. How can I confirm which processors integrate with Selly Africa?
A. There are a few ways to find out for sure:
- Check the Selly Africa website for a “Partners” or “Integrations” section.
- Contact Selly Africa directly through their website or social media channels.
Q. What factors should I consider when choosing a payment processor?
A. Here are some key factors to consider:
- Transaction fees: How much does the processor charge per transaction?
- Supported currencies: Does the processor support the currencies you need for your business?
- Ease of integration: How easy is it to integrate the processor with your existing ecommerce platform?
- Security: Does the processor offer robust security features to protect customer data?
Q. Will I pay for hosting and domain with Selly Africa?
A. Nope! Selly Africa takes care of everything. Domain hosting is completely free, so you can focus on running your business.
Q. What about security? How will my customer data be protected?
A. Your customer’s data security is our top priority. Selly Africa has a dedicated cybersecurity department that utilizes advanced measures to keep all information safe and secure.
Ready to take your business online? Sign up for free with Selly Africa today and experience the ease and convenience of launching your own ecommerce store!