Customer experience reigns supreme. Gone are the days of tedious phone calls and lengthy email exchanges; the future of online sales is now being driven […]
Author: Kimani Mburu
The power of retargeting Ads to boost conversions
Imagine being able to reach out to potential customers who have already shown interest in your product or service, but haven’t yet converted. Imagine being […]
The ultimate guide to influencer marketing: Boost your brand & reach
The power of influencer marketing has become a game-changer for businesses looking to expand their reach and boost their brand’s credibility. With millions of social […]
Optimizing your e-commerce return policy
The thrill of making a sale is quickly replaced with the dread of dealing with returns – a necessary evil in the world of e-commerce. […]
Navigating customs, duties, and taxes in African ecommerce
As the African ecommerce landscape continues to boom, It’s offering exciting opportunities for both international sellers and local entrepreneurs However, one major hurdle stands in […]
Top e-commerce tools and resources to boost your online store
The world of e-commerce is a dynamic and ever-evolving landscape, where staying ahead of the curve can be the difference between success and failure. With […]
Cultivating trust and growth with the power of customer review
Customer reviews are the lifeblood of e-commerce success. With just a few clicks, customers can share their opinions and experiences with the world, making or […]
E-commerce email marketing strategies that drive customer engagement and retention
In the competitive world of e-commerce, keeping your customers engaged and coming back for more is crucial for long-term success. While social media and paid […]
Mastering the art of e-commerce apologies to save your brand
Mistakes are inevitable. A delayed shipment, a defective product, or a miscommunication with a customer can lead to a tidal wave of negative reviews, lost […]
How chatbots and AI can supercharge your growth
In today’s fast-paced digital landscape, businesses are constantly on the lookout for innovative ways to stay ahead of the competition and drive growth. The rise […]