In the world of e-commerce, customer satisfaction reigns supreme. But even the most meticulously crafted online store can encounter disgruntled customers. Whether it’s a […]
Author: Kimani Mburu
Financial Insights
Credit card payments on your phone with Selly Africa
In today’s digitally-driven world, the way we conduct business is undergoing a significant transformation. Gone are the days of cumbersome cash registers and bulky […]
Business Growth
What is Supplier Relationship Management (SRM)
In today’s competitive business environment, building strong relationships with suppliers is no longer a luxury – it’s a necessity. Supplier Relationship Management (SRM) is […]
Business Growth
What is an EPOS system and how does it work? (2024)
Gone are the days of clunky cash registers and mountains of paper receipts. In today’s digital age, businesses of all sizes are embracing a […]
Business Growth, Business Insights
Mastering essential inventory management formulas
Inventory management is the unsung hero that can make or break a company’s bottom line. Effective inventory management is the delicate balance between having […]
Business Growth
A step-by-step guide to cloud-based inventory management with Selly Africa
What is cloud-based inventory management? At its core, a cloud-based inventory management system (IMS) is a software solution hosted remotely on the internet (the […]
Starting A Business
The difference between Ecommerce vs. Dropshipping
Entrepreneurs and aspiring business owners are constantly seeking the perfect formula for success. Two of the most popular business models, e-commerce and dropshipping, have […]
Business Insights
Building a sustainable e-commerce business model
As the world struggles with the challenges of climate change, environmental degradation, and social inequality, the importance of sustainable business practices has never been […]
Business Insights
Protecting your Intellectual Property in eCommerce
In the vast expanse of the digital landscape, e-commerce businesses thrive on innovation, creativity, and unique brand identities. However, with the rise of online […]
Business Growth
Building community in e-commerce: more than just business
E-commerce businesses are no longer just about selling products – they’re about building relationships, fostering loyalty, and creating a sense of belonging. As the […]