Artificial intelligence (AI) news is everywhere! Whether you’re baffled by AI or becoming increasingly knowledgeable each day, one thing is for sure: AI is the […]
Business Insights
Learn data and AI skills with Trailblazer Quests
You know you have to keep up to date with the latest technology. And if you feel like this AI revolution has come on a […]
Climb the ranks with Trailblazer Quests
You work hard to deliver success at your company and grow your Salesforce skill set. We work hard to keep learning fun with Trailhead, the […]
AI grounding reduces generative hallucinations and ensures better outputs
If generative AI is so intelligent, why are off-the-shelf LLMs so bad at writing a personalized email or answering a customer service question? The simple […]
How a competitive advantage can level up your sales game
In my 30 years of sales experience, I’ve learned a thing or two about winning — and I’m happy to share it all. Let’s explore […]
Upsell, cross-sell, or clear dead stock: Which product bundling strategy do you need?
Who could resist a deal where you receive more for less? If you’ve ever indulged in a combo offer at a fast-food chain, you’ve seen the art of product bundling. This strategic approach merges […]
What is sales engagement? A way to make stronger connections and win the deal
Imagine walking into a shoe store and being immediately approached by a salesperson who tries to sell you the most expensive pair of shoes. This […]
A beginner’s guide to Selly Africa’s analytics
Data-driven decision making is the key to unlocking business success. As a seller on Selly Africa, you have access to a treasure trove of valuable […]
What are ecommerce chatbots and how they work
Customer experience reigns supreme. Gone are the days of tedious phone calls and lengthy email exchanges; the future of online sales is now being driven […]
Optimizing your e-commerce return policy
The thrill of making a sale is quickly replaced with the dread of dealing with returns – a necessary evil in the world of e-commerce. […]